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Campaigns

One journey.Many channels.

Multichannel retention strategy without the slideware. Orchestrate email, SMS, and follow-ups so if they ignore one channel, the next one still works.

Retention software for multi-channel campaigns means one canvas: actions, conditions, delays. Open missed? Fire SMS. Deposited? Suppress the soft offer. That’s the retention channel you actually run.

  • Intelligent orchestration - decisions and conditions on opens, clicks, deposits, and waits.
  • Channel sequencing - email → SMS → next hit on a clock you control.
  • Unified management - one place to plan, publish, and kill underperforming paths.
  • Personalization - segment and field data across every step.
  • Reporting - defend the spend per channel and per path.

Build lists with instant segment size, then route email through multi-ESP when inbox placement is the job.

Multi-channel campaign builder
What is a multichannel retention strategy in Retention.Studio?

A single campaign journey that can email, SMS, wait, and branch on behavior so each contact gets the next useful hit - not a random spray.

Can I mix ROAS acquisition and retention campaigns?

Yes. Keep acquisition traffic in your UA stack; use Retention.Studio for post-convert retention, reactivation, and deposit-driven journeys on owned channels.

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Map this to your volume.

Brand. Channels. List size. Launch or Operate - straight call.