Retention pricing

Pay to print.Or test cheap.

Launch is Engage level 1 without Active - $29/mo, 500 contacts. Grow into higher Engage from-levels and add Active when behavior matters. Operate when you want the production license path.

Launch
$29 / mo

Engage level 1, no Active. Hard ceiling: 500 contacts. Prove the machine on your list.

  • Engage Starter-1 - upload, sync, dump, then send
  • No Active - onsite behavior tracking not included
  • Pages, forms, assets included
  • Self-serve. No dedicated SLA
Start Launch
Operate
$4,999 + optional $250/mo SLA

Full operational license. Add SLA if you want someone on the wire when send breaks and money’s burning.

  • Production instance - live traffic ready
  • Support SLA - optional, $250/mo
  • Onboarding & ESP migration
  • Multi-brand / multi-provider reality
Run Operate
The leversLaunchOperate
ProductEngage level 1 · no ActiveProduction license
ContactsUp to 500Production scale
Campaigns / segments / email / SMSYesYes
Pages, forms, mediaYesYes
Active (onsite behavior)-As scoped
Dedicated support SLA-Optional · $250/mo
Onboarding & migration-Included
License fee-$4,999

Hosted · contact from-levels

Engage and Active.

Launch is Engage level 1 without Active. Past that, hosted Engage and Active scale by contact from-levels (EUR). Active can be switched on or off - add it when onsite behavior should drive the send.

Engage

Core platform

Contacts, segments, campaigns, email, SMS, pages, forms - the retention machine. Launch = Engage Starter-1, no Active, 500-contact cap.

Engage product →
Active

Onsite behavior

Optional add-on: pageviews and events associated to Engage contacts. Switch on or off. Not included in Launch.

Active product →
Do you offer retention services or only software?

Software first. Operate includes onboarding and migration help so you’re not alone on ESP cutover or first live sends.

What’s included in retention marketing packages?

Launch is Engage level 1 without Active (500 contacts). Higher Engage from-levels and Active are hosted contact ladders. Operate is the production license path with optional SLA.

What is the difference between Engage and Active?

Engage is the core platform - contacts, segments, campaigns, email, SMS, pages, forms. Active is the optional onsite behavior add-on (switchable) associated to those contacts. Launch is Engage only (level 1); Active is separate.

Is Launch the same as Engage?

Launch is Engage Starter-1 (level 1) without Active, capped at 500 contacts. Higher Engage bands and Active are the hosted from-level ladder.

Unsure?

Tell us volume. We’ll pick the door.

Brand. Channels. List size. No pitch deck - a straight call.

Talk money See pricing